Shipping policy
๐ Shipping Policy โ Seventh Heaven
Effective Date: [6/2/2026]
At Seventh Heaven, we work hard to ensure your order reaches you safely and on time. Please review our shipping policy before making a purchase.
๐ฆ Order Processing
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All orders are processed within 1โ3 business days after payment confirmation.
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Orders are not processed, shipped, or delivered on weekends or public holidays.
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If there is a significant delay, we will notify you via email or phone.
๐ฎ๐ณ Domestic Shipping (India)
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We ship across India using trusted courier partners (e.g., Delhivery, Bluedart, India Post).
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Delivery timeline: 5โ10 business days, depending on your location.
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Remote and rural areas may require additional time.
๐ต Shipping Charges
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Free shipping on all prepaid orders above โน999.
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A flat fee of โน69 may apply for orders below โน999.
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COD (Cash on Delivery), if available, may carry a nominal service charge (e.g., โน40 extra).
๐ Order Tracking
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Once your order is shipped, you will receive a tracking link via email or SMS.
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You can also track your order through our [Track Order] page.
โ ๏ธ Incorrect Address or Delivery Failure
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Please ensure your shipping address and contact number are correct at checkout.
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Seventh Heaven is not responsible for delays or losses caused by incorrect address input or non-availability at delivery time.
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If an order is returned to us due to failed delivery, we can re-ship it after charging re-delivery fees.
๐งพ Shipping During Drops & High Demand
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During limited-edition drops, please allow extra time (1โ2 business days) for order processing due to high volume.
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Orders are shipped in the order receivedโfirst come, first served.
โMissing or Damaged Items
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If your order arrives damaged or with missing items, contact us within 24 hours of delivery.
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You must provide a 360ยฐ unboxing video showing the sealed package and the issue in a single, unedited shot (as per our Return Policy).
๐ฎ Still Need Help?
For all shipping-related queries, email us at
๐ฉย theseventheaven.official@gmail.com
๐ Phone: +917907164412
with your Order ID.