Shipping policy

🚚 Shipping Policy – Seventh Heaven

Effective Date: [6/2/2026]

At Seventh Heaven, we work hard to ensure your order reaches you safely and on time. Please review our shipping policy before making a purchase.

📦 Order Processing

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders are not processed, shipped, or delivered on weekends or public holidays.

  • If there is a significant delay, we will notify you via email or phone.

🇮🇳 Domestic Shipping (India)

  • We ship across India using trusted courier partners (e.g., Delhivery, Bluedart, India Post).

  • Delivery timeline: 5–10 business days, depending on your location.

  • Remote and rural areas may require additional time.

🛵 Shipping Charges

  • Free shipping on all prepaid orders above ₹999.

  • A flat fee of ₹69 may apply for orders below ₹999.

  • COD (Cash on Delivery), if available, may carry a nominal service charge (e.g., ₹40 extra).

🔍 Order Tracking

  • Once your order is shipped, you will receive a tracking link via email or SMS.

  • You can also track your order through our [Track Order] page.

⚠️ Incorrect Address or Delivery Failure

  • Please ensure your shipping address and contact number are correct at checkout.

  • Seventh Heaven is not responsible for delays or losses caused by incorrect address input or non-availability at delivery time.

  • If an order is returned to us due to failed delivery, we can re-ship it after charging re-delivery fees.

🧾 Shipping During Drops & High Demand

  • During limited-edition drops, please allow extra time (1–2 business days) for order processing due to high volume.

  • Orders are shipped in the order received—first come, first served.

❗Missing or Damaged Items

  • If your order arrives damaged or with missing items, contact us within 24 hours of delivery.

  • You must provide a 360° unboxing video showing the sealed package and the issue in a single, unedited shot (as per our Return Policy).

📮 Still Need Help?

For all shipping-related queries, email us at

📩 theseventheaven.official@gmail.com

📞 Phone: +917907164412

with your Order ID.