Terms of service

📜 Terms of Service – Seventh Heaven

Effective Date: [6/2/2026]

Welcome to Seventh Heaven. By accessing our website or purchasing from our store, you agree to be bound by the following terms and conditions. These Terms of Service apply to all users of the site, including browsers, vendors, customers, and content contributors.

1. Overview

This website is operated by Seventh Heaven, a streetwear brand based in India. Throughout the site, the terms “we”, “us” and “our” refer to Seventh Heaven. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

2. Eligibility

You must be at least 18 years old or have the consent of a parent or legal guardian to use this site and purchase any products.

3. Product Information

We make every effort to accurately display the colors and images of our products. However, we cannot guarantee that your screen’s display of any color will be accurate. Sizes may vary slightly due to different fabrications and manual measurement.

All products are subject to availability and may be limited in quantity. We reserve the right to discontinue any product at any time without notice.

4. Pricing & Payment

Prices are listed in INR (₹) and are inclusive of applicable taxes unless stated otherwise.

We reserve the right to change prices at any time without prior notice. All payments must be made via the available payment gateways (Razorpay, UPI, Cards, etc.) on the checkout page.

5. Order Acceptance

Your order is confirmed only after you receive an order confirmation email. We reserve the right to cancel or refuse any order for any reason (e.g., suspected fraud, stock issues, etc.). In such cases, any payment made will be refunded.

6. Shipping

We aim to dispatch all orders within the time frame stated on each product page. Delivery times may vary based on your location and third-party courier timelines.

We are not responsible for delays caused by shipping providers or natural events. Please ensure your shipping address is accurate; we are not liable for lost orders due to incorrect addresses.

7. Returns & Refunds

We accept returns only if:

The item is damaged or incorrect, and
A 360° unboxing video is provided as proof within 48 hours of delivery.

For full details, refer to our Return & Refund Policy [link this to your policy page].

8. Intellectual Property

All content on this site—including images, graphics, logos, product designs, and text—is the intellectual property of Seventh Heaven and may not be reproduced, copied, or exploited without express written permission.

9. User Conduct

You agree not to use the website:

For any unlawful purpose.
To infringe upon or violate our intellectual property rights.
To upload viruses or malicious code.
To spam, phish, scrape, or engage in any behavior that disrupts the site’s functionality.

10. Limitation of Liability

In no case shall Seventh Heaven, its team, or affiliates be liable for any indirect or consequential damages arising from the use of our website or products.

All purchases are made at your own discretion and risk.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. It is your responsibility to check this page periodically. Continued use of our website after any changes indicates your acceptance.